Contact us

By phone
0300 303 7333 (Calls to 03 numbers cost the same as an 01 or 02 number and count towards inclusive minutes if you call from a mobile)

By email
In person
East Thames Group
29-35 West Ham Lane
London E15 4PH

Our dedicated Front of House team are happy to deal with your enquiry in person.

Opening hours:

8.30am-6pm, Monday-Friday

Find us - view map

Contact your neighbourhood manager directly.

To report a repair, pay your rent and discuss any other issues with your home, please call 0300 303 7333.
Looking for a new home?

For information on homes we have available, email or call 0300 303 7333.

Website enquiries

Rably Malik, Digital Communications Officer
Tel: 020 8536 8898



*Only emergency repairs are carried out outside of our Customer Contact Centre opening hours which are 8.30am to 8.30pm Monday to Friday.



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