Our Services
Short notice inspection information
East Homes was inspected by the Audit Commission in late 2009 and has recently undertaken an action plan to improve services, especially the repairs service.
Our factsheets provide guidance and information about your tenancy and how we carry out our services.
We monitor ourselves by using service reviews, audits and resident mystery shopping to make sure we’re always getting better. You can read our latest findings and see where we are improving.
Read our policies and see what you can expect from us.
Pay Your Rent
There are many ways to pay your rent: - Online
- Direct Debit
- Standing Order
- Credit/Debit Card Payment
- In Person
MySite
MySite is an online service that gives residents access to view repairs history, repair status and rent account information.
| Report to residents 2009/10
Street by Street
On behalf of East Thames Group, we play a key role in helping communities achieve sustainability in their local neighbourhoods.
This is done through the following areas:
Social responsibility is where an individual or a collective group of people take an active role in their neighbourhood and promote citizenship and positive behaviour.
All our programmes are provided by East Potential.
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